Monday, July 29, 2013

Sharepoint Patches Issues in Index Server

Issue

Unable to install the security patches , it gives , and error "  Installation is not detected "  We are trying to install KB2810059 , KB2760408 , KB2760777

Product / Version / Service Pack: SP 2010
Operating System / Service Pack: win 2008 R2
Farm Configuration: 14.0.6137.5002
Database Used:
Additional technologies:

Resolution

Once we are able to  install the above mentioned patches on the STG Index server  ,and complete the configuration wizard , we will consider this case to be resolved.

Troubleshooting Done

Ø  Created the EA
Ø  When we are trying to install the patches, we are getting error, installation is not detected.
Ø  The patches were installed successfully on the other server of the farm
Ø  We earlier tried to remove the server from the farm from CA
Ø  We ran the configuration wizard , and removed the server from the farm
Ø  We ran the ROI scan , and got the o/p

Review Items
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Error:                       Product {90140000-1140-0411-1000-0000000FF1CE} - Microsoft Office Web Apps Shared Coms Japanese Language Pack: Local cached .msi appears to be missing: C:\Windows\Installer\2509144.msi
Error:                       Product {90140000-1080-0411-1000-0000000FF1CE} - Microsoft Shared Coms Japanese Language Pack: Local cached .msi appears to be missing: C:\Windows\Installer\2509152.msi
Error:                       Product {90140000-1080-0409-1000-0000000FF1CE} - Microsoft Shared Coms English Language Pack: Local cached .msi appears to be missing: C:\Windows\Installer\250904c.msi
Error:                       Product {90140000-10B0-0411-1000-0000000FF1CE} - Microsoft Project Server Japanese Language Pack: Local cached .msi appears to be missing: C:\Windows\Installer\250913d.msi
Error:                       Product {90140000-1103-0411-1000-0000000FF1CE} - Microsoft Document Lifecycle Components Japanese Language Pack: Local cached .msi appears to be missing: C:\Windows\Installer\25091a7.msi
Error:                       Product {90140000-1103-0409-1000-0000000FF1CE} - Microsoft Document Lifecycle Components English Language Pack: Local cached .msi appears to be missing: C:\Windows\Installer\2509098.msi
Error:                       Product {90140000-1123-0000-1000-0000000FF1CE} - Microsoft Access Services Server: Local cached .msi appears to be missing: C:\Windows\Installer\2509101.msi
Error:                       Product {90140000-10F3-0000-1000-0000000FF1CE} - Microsoft Visio Services Web Front End Components: Local cached .msi appears to be missing: C:\Windows\Installer\25090e6.msi
Error:                       Product {90140000-1014-0000-1000-0000000FF1CE} - Microsoft SharePoint Foundation 2010 Core: Local cached .msi appears to be missing: C:\Windows\Installer\25090a8.msi
Error:                       Product {90140000-1144-0000-1000-0000000FF1CE} - Microsoft Office Web Apps Web Front End Components: Local cached .msi appears to be missing: C:\Windows\Installer\25091ed.msi
Error:                       Product {90140000-1015-0411-1000-0000000FF1CE} - Microsoft SharePoint Foundation 2010 1041 Lang Pack: Local cached .msi appears to be missing: C:\Windows\Installer\250914a.msi
Error:                       Product {90140000-1015-0409-1000-0000000FF1CE} - Microsoft SharePoint Foundation 2010 1033 Lang Pack: Local cached .msi appears to be missing: C:\Windows\Installer\2509021.msi

Ø  We see lot of missing installer file , we tried to install the same from a working server
Ø  Cscript Oputil.vbs /repaircache /srestorelocation=\\servername\c$\windows\installer
Ø  After which the same got copied successfully
Ø  We ran the config wizard , which was successful with some error.
Ø  We checked the upgrade log and it was referencing to a content database
Ø  We detached the content database  , and ran the upgrade , we still got some error about the logs been full in the database
Ø  We changed the recovery model from simple full
Ø  Ran the configuration wizard and it was successful.

Additional Information


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